Experience & Expertise

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Advisor, Center for International Studies Abroad

Aug 2019 - Mar 2020

Advised students on the various study and intern abroad options available at CIS Abroad through chat, text, phone, email, and social media. 
Managed lead imports and data entry to Salesforce.
Created chatbot for CIS Abroad website using BotMock and LiveChat.

Research Assistantship, UMass Amherst

Conducted research and organized data on corporate media literacy curriculum for K-12 students under guidance of two communication professors.

Jan 2020 - May 2020

Web Design/Social Media Intern, BTA Education

 Re-designed website by incorporating visual media, blog forum using Vistaprint.

Created/published social media content to Twitter, Facebook, Instagram. 

June - Dec 2019

Teaching Assistant, UMass Amherst

Streamlined databases and update records using Excel, Google Docs, and DropBox. Monitored student progress and arrange help sessions as per student requirement.

Jan 2018 - Dec 2019

BA in Communication from UMass Amherst

Relevant Coursework: Media Literacy, Media and Education, Sociology, Film Studies
GPA: 3.98

Sept 2017 - May 2020

Study Abroad, Sant'Anna Institute

Completed marketing, Italian, philosophy, and marine biology courses while abroad in Sorrento, Italy

Jan 2019 - May 2019


My Work

I am extremely passionate about all of the projects I’ve worked on, and my hope is that this passion shines through my work. Please take a look at some of my past projects below to get a sense of what I can do.

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Social Media Marketing

In the fall of 2020, I completed Hubspot's Social Media Marketing course and acquired a certificate upon passing the exam. Topics included: building an effective social media strategy, setting up social listening and moderation, creating social content, managing digital advertising, and measuring ROI.

Work Experience:

BTA Education

For six months I worked as a web design and social media intern for BTA Education, a local education advocacy and college consulting organization. I designed BTA's current logo, managed their Instagram, Facebook, and Twitter pages, and gave their website a much-needed facelift (view transformation).

Image by Taylor Wilcox

Jennifer Nelson

Boston, MA, USA

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